Privacy Policy

At Lili Bloom, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [wwwlilibloommtl.com] and make purchases from our online store. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect information such as your name, email address, mailing address, phone number, and payment information.
Order Information: We collect details about the flowers and products you purchase, as well as any special requests, delivery details, and transaction information.
Usage Data: We may automatically collect information about how you interact with our website, including IP addresses, browser types, device information, and website activity. This helps us improve our website and services.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

Order Fulfillment: To process and deliver your orders, send order confirmations, and provide customer support.
Customer Communication: To send you updates about your orders, promotions, and other information related to our products and services.
Marketing: With your consent, we may send you promotional emails or newsletters about new products, sales, or other relevant offers.
Improvement of Services: To analyze user behavior on our website and enhance our products, services, and customer experience.
Security: To prevent fraudulent transactions and protect the security of your personal information.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your personal information with trusted third-party service providers who assist us in processing payments, delivering products, or conducting marketing activities. These service providers are bound by strict confidentiality agreements and are only allowed to use your information to perform the services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes (e.g., a subpoena or court order).
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption methods (such as SSL) to secure sensitive information like payment details. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you interact with our site. Cookies help us remember your preferences and personalize your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of some features on our website.

6. Your Choices and Rights

Opting Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email or by contacting us directly.
Accessing and Updating Your Information: You have the right to access, correct, or delete your personal information. To request any changes or obtain a copy of your data, please contact us at lilibloommtl@gmail.com or +418-313-3821.
Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we update this policy, we will post the revised version on our website and indicate the effective date of the new version. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.